Before coming to MacroFab, the company’s electronics group was working with a Taiwanese contract manufacturer happy to take on its electronics production needs, assuming the company could commit enough volume. However, the tool manufacturer had fluctuating demand and could not meet its original volume projections, leading the factory to focus on other relationships.
Adding complexity to the situation, the tool manufacturer was also revamping its electronics engineering discipline and trying to improve and standardize workflows from prototype to production. To accomplish this, however, the electronics group would need to find a manufacturing partner that could provide a high-touch relationship and an open line of communication.
The combination of falling short of original volume estimates and the high-needs nature of the electronics department made it hard for the company to get the services it needed from its Taiwanese manufacturer. The partnership wasn’t sustainable, and both sides knew it.